-2677781397060Final internship reportInternship in social research
imafiyi idahosa
00Final internship reportInternship in social research
imafiyi idahosa

Final Report
AcknowledgementI would like to thank Macquarie university for giving Pace students such a great opportunity. I will also like to thank my host company supervisors Garima Misra and Nathan Moulds from The Salvation Army and my Macquarie university supervisors Matelena Tofu and Jacqueline Mackaway for guiding me through the duration of my internship.

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This report will document Idahosa Imafiyi Deborah’s internship placement at The Salvation Army.

Table of Contents
TOC o “1-3” h z u Acknowledgement PAGEREF _Toc516350932 h 1Organisation: The Salvation Army PAGEREF _Toc516350934 h 2Mission: PAGEREF _Toc516350935 h 2Purpose of project PAGEREF _Toc516350936 h 2Outcome of my work PAGEREF _Toc516350937 h 3Literature review PAGEREF _Toc516350938 h 4Project Experience: PAGEREF _Toc516350939 h 7My strength PAGEREF _Toc516350940 h 8Weaknesses PAGEREF _Toc516350941 h 8Personal Achievements PAGEREF _Toc516350942 h 9IMPACT ON FUTURE CAREER PAGEREF _Toc516350943 h 9References PAGEREF _Toc516350944 h 11
Organisation: The Salvation Army
The Salvation Army is the name of my host organisation, The Salvation Army is an international faith-based and community-based organisation with an aim of sharing the love of God by showing all people care, developing healthy communities and promoting social justice. The organisation offers various programs and services e.g. aged care Services, court ; prison Services, counselling, disability Services, disaster relief, emergency relief, employment services, domestic violence, financial support, housing, meal services, gambling, drug and alcohol addictions and youth matters programs .
Mission: The Salvation Army’s mission is to share the gospel and love of Jesus Christ and assist communities and individuals in need without discriminating.

Purpose of projectThis project will review, document and evaluate The salvation army’s ‘No. 47 Project’ in the Ivanhoe Public Housing Estate since 2001, evaluate the faith-based approach to community development adopted in the ‘No. 47 Project’ against wider research on relational approaches to community development and Identify lessons that might be drawn from the Ivanhoe Estate experience both for TSA and its funding sources, and more widely in community development.
Moreover, to review the approaches that lead to the achievements, values, learning outcomes, objectives and the challenges that influence their work with the Ivanhoe estate over a 17-year period as a faith-based organization. It is important to note that the Ivanhoe Estate is a public housing estate located at No 47 Ivanhoe which housed number residents, who contributed to the making it a strong cohesive community.

Figure.1 Project overview
The outcome of my workMy task was to complete a literature review in the duration of the 6 months internship with The Salvation Army concentrating on The Salvationist perspective on community development and service. My research report will be published and used in assisting the reference group and research team in having a clear understanding of The Salvation Army’s approaches to community development and services. In addition, my work will aid in informing the final report of this project and as well as providing important data for the background research for the project.

I worked by myself on this project with the assistance of my supervisors from the host organisation and Macquarie based supervisor. I used qualitative method research to undertake this task and the use of a qualitative analysis software called NVivo.This software assisted me in analysing a large amount of unstructured qualitative data in short amount of time. I was able to easily categorise data that will assist me in answering the core framework questions.

The broader project would be beneficial to the local stakeholders, local Government, The Salvation Army etc. Since The Salvation Army and Macquarie University are collaborative partners in this project. My work is directly related to the scope of the organisation.

Literature review

Figure. 2 Pert chart
The pert chart I created at the beginning of the internship assisted me immensely in managing my time managing and commitment, especially because I was challenged numerously in managing my time accordingly. However, this reading by Thomas and Hodges (2010) discussed stated that other to properly manage my time , one most depend on a pert chart or Gantt chart .Therefore in my project, so I solely depended on my personal task calendar and the pert chart I created at the beginning of the internship to help me keep up to date. Due to proper time management skills, I was able to complete my final project report 4 days before the set due date.

This report analyses the selected documents supplied by The Salvation Army for my literature review which are:
Brackertz, N. (2014). Time Trust Respect – Case Management in Emergency Relief: The Doorways Model. The Salvation Army, pp.13-23.

Gakavian, A. (2011). Social inclusion in community organisations: Welcome, participation, belonging and power within The Salvation Army’s incarnational ministries. The Salvation Army Eastern Territory Social Inclusion Project, pp.1-5.

Hutchins, M. S. B. (2017). The Fundamentals: Made in the Image of God: A Theologically Informed Practice Framework For People Work (Revised Edition 1.2 ed.). Sydney: The Salvation Army Australian Eastern Territory.

Marston, G., Davidson, D., Mays, J. and Johnson-Abdelmalik, J. (2015). NO WRONG DOOR: The Salvation Army Doorways Case Management Service. School of Public Health and Social Work, pp.60-72.

The Salvation Army (2017). Code Of Conduct. The Salvation Army, pp.1-14.

All selected documents supplied by The Salvation Army were analysed using the framework below:
Identify the key elements of The Salvation Army’s (TSA):
Approaches to the community: How does TSA define and understand ‘community’?
Approaches to community service: How does the TSA understand ‘community service’? How does the TSA understand its role in ‘community service’?
Approaches to community development: How does the TSA understand ‘community development’? How does the TSA understand its role in ‘community development’?
Approaches to different sorts of communities: How does the TSA work with diverse communities?
Connect these key elements to the theological position(s) of TSA:
Review ‘The Fundamentals’
Identify connections (and differences) between the theological position and approach articulated in ‘The Fundamentals’ and the approaches identified in Task 1.

Write a final report that draws on Tasks 1 and 2.
Finally, a comparative analysis was undertaken to identify similarities between The Fundamentals and the selected Task 1 The Salvation Army documents.

The Fundamentals discussed that the goal of The Salvation Army is to construct a beneficial and supportive relationship with people and give them a sense of belonging and acceptance. The Fundamentals manual was designed as a resource to help train social workers on the new fundamentals of housing issues and case management services. Provides The Salvation Army staff with a theological foundation. The key finding of The Fundamentals was The idea that God sees us all as equal and social workers should deliver their services with love and care irrespective of their faith nor client’s faith. Second documents were Doorways: No Wrong Doors by Marston et al (2015) which discussed the program that provides emergency relief for individuals in distress and in need of support. By engaging and building a relationship with the client, Giving the client hope, Treating the client with value and respect.

Case Management Emergency Relief report by Brackertz (2014) discussed that their services assisted people who encountered various issues such as situational poverty, drug abuse, unemployment, family violence, financial hardship and housing difficulties. Final document analysed for the literature review was the Code of conduct which highlighted that the aim of The Salvation Army staffs should be to create positive pathways and build a healthy community by diligently assisting each client with love and determination
The comparison analysis of the documents revealed that The Fundamentals discusses the in-depth theological perceptive of The Salvation Army and the selected documents provided by The Salvation Army highlight the practical everyday service delivery of their work with communities, community development and individuals including those from diverse communities. There were a handful of similarities and a few differences in task 1 and task 2 documents The Fundamentals and Task 1 not only provided a solid basis for social ministry but also encourages those who read it to serve God and humankind in this way. It was stated in both documents that all humans are created in the image and likeness of God, that all documents encourage building healthy, and strong relationships. Even though, all documents discussed working with CALD groups and regardless of sexuality or race The Fundamentals did not directly discuss their approaches to the LGBTQ community unlike in task 1 documents
I found it particularly fascinating that The Salvation Army’s approaches the LGBTQ community with respect and value despite being a Christian organization, It is a known fact that the practices of the LGBTQ community such as same-sex marriages have not been widely accepted by the public and has been condemned by people by using the bible to back up their claims . The Salvation Army follows the most important message of all stated in the bible which states “Do not judge, or you too will be judged”-Matthew 7:1.

Project Experience:
Overall, it was a positive and wonderful experience one, the pace internship enabled me to gain practical and professional experience. The tasks sometimes frightened but equally encouraged me. The literature review I have completed have encouraged me to apply whai have learned in my social science classes into practice, enhancing my understanding of how research is conducted in the real world.

Interning in The Salvation Army has given me the experience of working in an office setting and members of the research team at The Salvation Army provided me with excellent resources that facilitated my project i.e. a shorter version of the fundamentals document and an animated video that explained the content in detail. I was given the opportunity to first hand witness Interview techniques by sitting in an interview with a Salvation Army staff conducted by the research team. Issues I encountered with project was time management due to other University assessments due dates and literature review requires an excessive amount of time to complete. However ,being part of a collaborative research team and gave room for a continual learning process for both myself as an Intern and the other members of the research team.

This internship opportunity has allowed me to identify my weaknesses that I lacked as an individual and a professional and also identified my strengths. The research team was willing to assist me with any issues I encountered with my project and regular research meeting was held which gave me an opportunity to ask any questions.
My strengths
During my 6 months of internship, I was eager to enthusiastically contribute to the organizations objectives by applying the knowledge I obtained during my education environment for example differentiate.

My strengths are that I’m an exceptional writer. My impact and contribution to The Salvation Army literature review required a vast amount of work and my ability to engage in multiple tasks, locating key points and evaluating material proved to be very beneficial during the duration of this project. My capability to critically thinking, paraphrase, cite references, evaluate, take notes while drafting and rewriting, my Communication skills were prominent by sending emails to request for information, discuss approaches and request for assistance on a daily basis. This experience empowered me to consider research path for my future career. I gained positive feedback.

My weaknesses
I was also able to carefully and clearly identify my own limitations and one of this limitations was that I had to refine my oral communication skills and time management. However, I learnt how to better prioritize my time and projects, encourage myself to be more committed and motivated when carrying out my tasks in order to properly contribute to my team in future. I realised my biggest weakness was self-doubt, I continually doubted my capabilities and my project responsibilities; I was in constant communication with my supervisor and I felt that my work was not good enough however my supervisors encouraged me and guided me. The reading by Boud (2001) pointed out that by using reflection is a way of learning and it can deepen the quality of learning, critical thinking and enable learners to understand their own learning process.

After careful reflection, I realised I was doing a good job. At I felt uncomfortable because I was pushed out of my comfort zone within the four walls of Macquarie University classroom. However, to be in the working life requires determination, commitment, challenges are normal in professional work setting and those are somethings I had to nurture my mind to understand. I was able to gain independence while accomplishing my tasks while also working professionally with the research team.

Personal Achievements
I successfully produced a formal report, gathering and analyzing data, maintain Confidentiality, improved my time management skills, research skills beneficial to my current university majors social justice and gender studies . The most rewarding part of this experience was being able to research and learn more about community housing, I also understood the importance of having a research design and project management plan.
Impact on future career I was able to understand the value of research informed reflection as part of social work practice. Thee Code of conduct was very beneficial to my future profession as a social worker. There was information which pointed out how to encourage and support clients experiencing hardship and how to safely manage each individuals case. Undertaking this internship with The Salvation Army has allowed me to study and work in a positive working environment. This Internship experience has given me an insight into what it is like working with professional research analysts with many years of practice.
By witnessing the work that The Salvation Army does for the community I have been iinspired me to study social research and social work after I complete my degree. A social worker is required to believe in the equal worth of all human beings regardless of race, sexuality and age; and that is something all The Salvation Army Documents I reviewed Continually discussed. Gender Studies major you have used critical framework analysis to interpret the findings from your project. Gender Studies helps to prepare students to work as researchers, writers and creative practitioners.  The major is beneficial to people who aim to work within areas such as social work, research. I encourage future students to take the opportunity to do an internship with a non-profit organisation especially if it relates to their future careers as it will guide to them to identify their strength and weaknesses in that field of work.

The limitations I experienced due to the literature review approach was lack of reliable data It would be useful and beneficial to read more of The Salvation Army documents to better understand more of The Salvation Army ‘s approaches to community, community service, community development and different sorts of communities. Another limitation was I struggled to select between what is information was relevant or irrelevant in other not to be repetitive.

Due to the time limits of my project, I was not able to thoroughly analyses all pages of the documents assigned to me. I would have loved to read more The Salvation Army documents that discuss other aspects of their work. I was only able to read the specific assigned pages of the documents given to me by my supervisor. It would have been beneficial to work more hours in The Salvation Army office to get a more hands-on experience and gain a clearer understanding of how The Salvation Army staff actually perform their work duties.
ReferencesBrackertz, N. (2014). Time Trust Respect – Case Management in Emergency Relief: The Doorways Model. The Salvation Army, pp.13-23.

Gakavian, A. (2011). Social inclusion in community organisations: Welcome, participation, belonging and power within The Salvation Army’s incarnational ministries. The Salvation Army Eastern Territory Social Inclusion Project, pp.1-5.

Hutchins, M. S. B. (2017). The Fundamentals: Made in the Image of God: A Theologically Informed Practice Framework For People Work (Revised Edition 1.2 ed.). Sydney: The Salvation Army Australian Eastern Territory.

Marston, G., Davidson, D., Mays, J. and Johnson-Abdelmalik, J. (2015). NO WRONG DOOR: The Salvation Army Doorways Case Management Service. School of Public Health and Social Work, pp.60-72.

The Salvation Army (2017). Code Of Conduct. The Salvation Army, pp.1-14.

Thomas, D. and Hodges, I. (2010). Managing a Research Project in Designing and Managing Your Research Project. Core Skills for Social and Health Research, pp.131-148.