HYPERLINK “https://ols.oten.tafensw.edu.au/ols/core/showpages.xhtm?pg=mcuuioverview&selunit=BSBWOR502~1~127” Lead and manage team effectiveness
Assessment 3- BSBWOR502
Name :- Muhammad Noman
Student Number :-
Lead and manage team effectivenessAssessment three
Table of ContentsPage No.
TOC o “1-3” h z u Task 13
Task 3 6
Task 4 7-9
The three areas of team performance, as a leader would like to monitor prior giving any feedback are as follows
Task Achievement is the act of doing a certain task by an individual or a group of individuals in order to finish it in a way that ensures success. It determines a situation when objectives of the task are accomplished according to present priorities, time limits, process requirements, responsibilities, and authorities.
Team cohesion: People working together more often that not, will be more effective than the same individuals working alone. Individuals may need to make individual sacrifices for the sake of the team they are in and performing for
Personal achievement: it is important that we strive to give our personal best. At that same time, hoever, it is equally important that our personal achievements are in alignment with the overall achievement of our team. It is then that we will experience the true success of these teams.
The two different methods to provide feedback are as follows
Feedback Sandwich :- It’s a methodology to provide feedback highlighting positives followed by negative comments and concluded by suggestion =s to specific instances or improvements
Situation – Behaviour- Impact methodology where in situational instances are described followed by specific comments and concluded with affected behaviour on others or yourself.
The instance occurred while I was a summer trainee with a large supermarket store and deputed with the supply chain department along with two senior collegues, a male – Dick and one female- Lisa. Both were jolly and happy go lucky personality but could not stand each other due to recurring problem of holidays. As both wanted to go for vacation during school holidays, which was not permitted by management due to shortage of staff and no backup for critical function like us. I could feel the heat between the two personalities and wanted to help them as it was not in the interest of the organization to continue having a long standing friction between the two best employees representing the critical function of supply chain.
Taking a leader’s position, I decided to act im-partial either favoring parties and called for a Tea break and started discussing weekly plan as the work load was about to increase due to festive season. It ended to a brain storming session between three of us as the entire super market supply chain was handled by the two experts and assisted by myself. As the best in the work was coming out on the discussion table, both Dick and Lisa started coming out with unique solutions and started seconding the each other ideas. I though this is the right time to nail the coffin and close the issue between the two. I pointed to each one of them that they together made a great team and had solutions to every aspects of the organization. However there talent was replaced by an ego over each other just for the reason of vacation during school holidays. I heard both of the them with a conditions that while one is speaking the other would not contradict. This gave both an opportunity to hear the other in presence of the third party who was trusted by both – ME.
I realized the point, with both not going for vacation with family during school holidays for over last 4 years was loose-loose situation to both . Which they understood and respected each others situation. Both now knew what the other thought and felt about him and her. This gave a clear perspective to arrive at consensus which would be agreed upon by both.
I proposed two solutions to each of them and promised they should decide on the best by mutual agreement. Solution offered a) each take a vacation in alternate years b) each take 50% holidays during the start of school holidays and the other during the end of school vacation. This points were agreed by both. They decided to go with option b and agreed to respect each other points.
This increased the bonding between the two and there performance was now unpredictable as they had no ego and issues or grunt against each other specially at work place and neither at personal level. A small issue had closed there mindset, and created a hurdle to success at both professional and personal level . They both thanked me to support them and helped them out . Today even after 2 years post my summer training , we three are the best buddies, irrespective of our age gap.
This instance of work place conflict was a changing part in my career as it gave me a lot of learning and morale boost to my leadership skills.
It is very important for the manager to be a role model for his team and others. Look into demonstrates a chief’s practices assume a critical part in setting the tone or culture of a group or even an association. It is normal for staff to feel that they have been offered “consent” to act in a way that is the managers. At the end of the day, staff regularly duplicates the practices of their role models.
As a role model I always have a decent performance, cosmic and proportionate to my responsibilities. According to this behavior I try to remain impartial, not to favour or be unfairly to anyone, to behave all my team members with equality and to try devote time to them and listen to there problems, concerns or ideas. My intent is to be calm, kind and helpful to the team and others. As a leader, I always try to lead my team to success and drive them together.
Two important characteristics as a role model, which I practice
Be Open, Honest and Transparent :- I find that one of the most powerful tools for building trust is simply being open, honest and transparent in all of our communications. Employees recognize in an instant when a leader is being honest, and if we communicate frequently, we’ll earn and maintain their trust and respect
It’s important to communicate that the commitment to integrity, respect and excellence starts at the top – and even more important to demonstrate that commitment through decisions and actions. Show employees that we are embracing our values, and we’ll go a long way towards building trust
The key important aspect of open communication is continuous engagement with the team and manager. I would keep all informed and see if anything else that we can do for them and also they can do something differently for the organization . I would keep them engaged and involved in the business continuously. Continous engagement should not be waiting for a specific issue or senior leadership to address. It should be seamless across level
One of the important aspect of communication with the team is clarity. I would initiate the communication with a clear focus to help team members to get to know each other and put everyone at ease. Minimise fear, confusions and uncertainties by clarifying the goals, roles and responsibilities and relevant procedures. Listening to problems, providing feedback which acknowledges all points of view.
Another aspect would be addressing the issues with concensus. This would initiate the process of communication and involving team members in the process of planning, decision making and operations of the team. To continue with this communication process, there would be need to establish training as a regular business practice. As a further step would expand the responsibilities of team one step at a time. Ask for suggestion to develop systems according to the team size and structure. One would then need to continuously address issues and keep making improvements. Such instances would bring up the structure and team together for the organization at large.
Aggregate attachment is what number of private individuals need to add to the get-together’s ability to continue as a working work unit. People from compelling gatherings have eager and social bonds that association them to each other and the get-together all things considered. These ties engage individuals to keep up their attempts in light of a legitimate concern for the gathering and make it more plausible that the group will achieve its destinations.
Mentoring – Tutoring is an uncertain, relationship based activity with a couple of specific yet broad objectives. It doesn’t be a formal method. The guide is a facilitator who works with either an individual or a social event of people over an expanded day and age.
Coaching – The consideration is on meeting singular focuses inside a set time of time. Teaching stressed with execution and the progression of individual capacities. It, when in doubt, happens on a planned introduce and has a particular reason.
Training is usually formal and ought to have very much characterized learning targets. Preparing can likewise incorporate a large number of the sorts of association that found in a honing domain, yet there is an exceptionally solid concentrate on the mentor being a topic master. The mentor will have broad experience or information on the subject that conveyed in the preparation.
For the HR-capable, it is key to have the ability to perceive strife in the workplace and know how to quickly and efficiently resolve the fundamental issues insistently. Settling strife valuable can incite to immensely upgraded capable and individual associations. Acting two or three prevalent battle assurance capacities can engage you to enhance as a pioneer, pioneer, partner, and buddy. Whether dealing with a contrast between partners or getting to a stop in a livelihood contract exchange, battle assurance is best-loved nearer through a contemplated system that considers the particular conflict determination styles of each part.
The corrective actions to be taken to ensure team goals are achieved are as below :-
Specific: Well-portrayed to prompt agents absolutely what is ordinary, when, and how much. With specific goals, executives can without a lot of an extend measure progress toward a natural culmination.
Measurable: Provide leaps forward to track advance and rouse agents toward achievement.
Attainable: Success ought to be achievable with the effort by a common laborer, not high or too low.
Relevant: You should focus on the best impact to the general association framework
Time-bound: Establish enough time to achieve the target; however not too long to undermine execution. Goals without due dates tend to outperformed by the regular crises
It is conceivable to use from as a Formal and Internal Source: giving to them arrangements and techniques of the organization (printed records, that they can sign guaranteeing they read and comprehended) and giving them particular preparing. As an External Source: will give to them direction manuals, hazardous material reports and preparing workshops to have the capacity to be actualized the recommendations should associate with the external data: controls, enactments, necessities in every state and region. These administrative bodies can illuminate inquiries of the law related to their country/domain and industry, and of their applications.
Arranging and strategies expect a crucial part in embeddings practicality into the regular operations of your business Building a traditional gathering is indisputably an essential thing a Project Manager can do to achieve a helpful wander. With the right perspective, a group will crush any inconvenience to win in its destinations. In numerous endeavors, there will be times when merely the affirmation of the group can vanquish the difficulties and convey the movement through to achievement. At the point when working in a team, you are working towards a common target or set of goals.
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