This kind of research is when people go to the place of what their research is about the positives of intervention research are the ability to have hands on experience whilst researching about the chosen topic. For example, a kind of intervention research is to live in a place where a natural disaster occurred to find how it’s impacting their lives and tourism to the country.
This research is when using the data collected to make changes. There are several positives for action research. It helps people use data faster and improves effort of gaining the data needed which relates to the chosen topic of research. Another positive of action research is to show what problems there are by the data that is collected and how it can be resolved/ how to improve the problems. This then leads to how the environment can be changed and improved on to prevent future problems. Overall, the main positive about action research is that is a very important form of research to improve any negative factors which happen on a regular basis.
The only negative for action research is that the data collected from the research taken place is that there may a lot of changes need to be amended so it might have to be
more of a decision of what is more urgent than other factors
Primary sources are research created by an individual without any help, the ways of collecting the data is by asking other people to complete questionnaires or answer questions in a form of an interview. The primary sources could be not proven yet correct or only on a small scale source needed.
Secondary sources are research and data that have already been published by other people and those using it need it to back up their primary research. The secondary research is completed analyzed and annotated to a certain extent. The secondary sources can be from the internet, from books, newspapers or from a statistic service
The differences between qualitative and quantitative data
Qualitative date is data to gain an understanding for opinions and reasons for why it exists and explains in detail the quantitative data.
Qualitative date can be described but not measured whereas quantitative date can only be measured and not describable.
Qualitative data is gained by asking people questions that mainly start with: why, how, which and what. Whereas quantitative date is when asking people: where they live, their age and where they have travelled
I will be researching about how the Zika Virus is affecting the travel and tourism sector and tourism as it is a current health issue
Terms of reference
The lists of words that relate to my topic are: Zika Virus, affecting, outbreak, tourism, tourists, pregnant women, Europe and Olympics
Aims and Objectives
My aim is to find out how the outbreak of Zika Virus is affecting tourism to the affected countries. I will be meeting my aim by setting out objectives, which will cover: produce questionaries’ and surveys as primary data, my second objective is research online and read statistics
By the end of my research of the
topic, I would like to have an understanding on how the virus is stopping tourists visiting Brazil and be able to have knowledge about the topic when presenting
Determining possible sources and resources
To carry out my research for this topic, I will be using different sources which will include: websites, news shows and books
Task dates and review dates
I will set dates to complete each part of my research plan. I will then set review dates to check my research plan. For example, I will set a date when I want to start sending my questionaries’ out and then I will set another date when I will collect the information to analyze
I will send out my questionnaire on the 26/05/2016 and then review the results on the 07/06/2016 to then analyze my results for primary research. For my secondary research, I will start find secondary sources on the 23rd of May to the 25th of May to help me develop my topic.
I will be checking how many responses of my surveys I am receiving once I have published to see if anyone is completing it.
I will have a backup plan incase my questionaries’ or surveys do not get answered, I will send it out to wider range of people via social media to help me gain answers for my topic
As part of my research I will not ask people to state their name on the questionaries’ and will not ask them to mention the precise age, instead I will provide age ranges for people to tick. I will also not ask people what their religion is at it may cause offence and it is not required for my research
Sources of information
I will be mainly using websites to get my information as there are many news articles published online and not a lot of information in published books as it is a recent issue. I will be using websites as it is the most beneficial way. I will also be using online magazines as there are tourism magazines relating to my chosen topic
I will be using the Harvard reference system to reference my work that will be included in the main bit of my research topic (giving a quote in the middle of my work)
I will be using a bibliography at the end of my research to show what sources of information I will be using and the dates I accessed the research and secondary data to help me with the research topic
P3 current issue affecting the travel and tourism sector
View the world carefully. The political world will continue to be unstable and when instability hits people are less likely to spend money on luxury items such as
travel. Political instability is now a major concern in Africa and Latin America, with the Middle East, Europe, and North America open to terrorism attacks and Latin America still suffering from high levels of crime and drug trafficking. Furthermore, no one knows how Europe’s refugee crisis will play out and what the consequences of increased crime will be on European tourism. Brazil, along with much of Latin America, is suffering from both issues of crime and issues of health and sanitation
Be aware of the lack of trained personnel. Because many tourism areas have grown rapidly there are too many locations where there is a dearth of skilled labor. Tourism needs people who are both inspired and well trained. Yet, too few people in the tourism industry speak multiple languages, are proficient in high tech computer skills or have a good knowledge of statistics and how to utilize them. This lack of education and training creates not only numerous financial losses but also creates lost opportunities and the inability to adapt to new challenges.
The need to develop or update tourism infrastructure. Around the world tourism suffers from poor infrastructure. These infrastructure challenges range from substandard docks and ports of entry to modes of transport to urban infrastructure such as access roads, electricity, water supply, sewerage and telecommunication. As airplanes begin to carry more people airports will face not only the problems of handling large numbers of arriving passengers but also will need to find ways to unload luggage faster, and transit people through immigration and customs lines. The lack of infrastructure will also impact issues of security as governments attempt to ferret out potential terrorists while creating a warm
and welcoming arrival experience.
Nothing works if visitors are afraid and not secure. The spread of terrorist groups throughout the world, and what seems to be the “pandemic du jour” are major threats to tourism. Tourism must learn to create not merely security and safety but “surety” – the interaction between the two. That means that locations without TOPPs (tourism policing) programs will suffer and eventually decline. Private security and public security will need to learn to interact and work well not only with each other but with the media and marketers. The old and outdated adage that security scares visitors is more and more being replaced with the adage that the lack
of security provokes fear among visitors. Cyber-crime will continue to be another major challenge the travel industry faces. Tourism cannot merely hobble from pandemics and health crisis to the next. Also, unless the travel and tourism industry can
protect visitor privacy and lower the incidents of fraud, it will face an ever greater and daunting challenge during 2016.
Low Salaries, recruitment and retention. Many on line and front line workers receive low salaries, have low levels of job loyalty, and change jobs with high level of rapidity. This high turnover level makes training difficult and often each time a person leaves, the information is lost. To make matters even more challenging these are often the person with whom visitors come in contact. The formula tends to guarantee low job satisfaction and low levels of customer satisfaction. This situation has resulted in the lack of availability of skilled manpower by the travel and tourism industry, one of the largest if not the largest employment generators in the world. If tourism is to be a sustainable product, then it needs to turn part-time jobs into careers without pricing itself out of the market. If the travel and tourism industry hopes to continue to grow it will need trained personnel, and a willing and enthusiastic workforce at every level from the managerial, to skilled workers
to the semi-skilled worker.
Technology is currently biggest trend especially in tourism and hospitality industry, and predicted
to be the number one trend for years ahead. When a phenomenon becomes a trend, there will be some issues popping up later, because trend means the phenomenon is followed and practiced by many people with different backgrounds around the world. Speaking of Millennial, they have high interest and fully utilizing the technology for everything, from
booking, check-in hotels, paying bills, and comparing and looking up places to eat, shop, and many more.
Technology has changes the business rule by providing information on all services available virtually all over the world, which means that the potential client can be from any resident of the world. Technology also expands marketing opportunities. Technology such as telephone and walkie
enable voices, text, and data communication among employees, managers, departments, and guests are now being adapted by hotels and restaurants. These devices allow staffs to deliver the best customer service to consumers.
For example, more and more hotels nowadays implementing radio frequency identification (RFID) key card on the rooms’ doors and the key card must be inserted into the key card holder to power on electricity inside the room. This method helps hotels to decrease electricity budget. Seamless connectivity across platforms and devices is growing more important. Many hotel groups are offering mobile check-in and digital concierge services. For instance, Aria Resort and Casino in Las Vegas, issued high-tech cards to the guests that detect their presence and unlock the door before they even reach it (Jacobs, 2015). Other examples of wireless communication solutions for the hospitality industry are communication badges, food and drinks ordering systems, as well as devices that allow hotel agents to check-in and check-out guests, process credit cards payment, print receipts, and program room keys anywhere in or nearby the hotel. Moreover, the use of technology increases staff productivity and reduces response time to satisfy guest requests. Thus, improves overall guest satisfaction and service. It also increases efficiency for restaurants by saving time, reducing human errors, and by providing higher quality customer service. In addition, queues at the reception desk can
be reduced and allows guests to check-in and check-out closer to where their room is.